Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Intellectual Property Officer
Business And Intellectual Property Authority
2018.04 - Current
Improved overall department efficiency by streamlining processes and implementing new policies.
Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Drove innovation within the department by promoting creative thinking and supporting new initiatives.
Spearheaded successful projects from conception through completion, showcasing strong project management abilities.
Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Increased employee satisfaction with constructive performance evaluations and targeted feedback.
Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
Addressed public questions, complaints and requests and provided necessary assistance.
Liaison Officer
Business And Intellectual Property Authority
2017.02 - 2018.01
Enhanced interdepartmental cooperation through regular meetings, information sharing, and joint projects.
Established effective communication channels by collaborating with various departments and stakeholders.
Streamlined processes for increased efficiency by identifying areas of improvement and implementing changes.
Coordinated efforts between teams to achieve project objectives within tight deadlines.
Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
Organized successful events by coordinating logistics, managing budgets, and overseeing promotional activities.
Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
Administrative Assistant
Business And Intellectual Property Authority
2015.02 - 2017.01
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Established administrative work procedures to track staff's daily tasks.
Data Analyst
Sinlam IT Solutions (PTY) LTD
2012.02 - 2014.12
Streamlined data processing for faster results by implementing advanced analytics tools.
Produced monthly reports using advanced Excel spreadsheet functions.
Upheld security and confidentiality of documents and data within area of responsibility.
Documented effective and replicable methods for extracting data and organizing data sources.
Education
Bachelor of Arts - School of Law
University of Namibia
Windhoek, Khomas, Namibia
04.2024
Associate of Arts - Business Administration
International University of Management
Windhoek, Khomas, Namibia
04.2012
Skills
Investigation Leadership
Work Coordination
Strategic Planning
Report Preparation
Community Relations
Technical expertise
Interpersonal skills
Time management
Emotional intelligence
Organizational skills
Innovation and creativity
Cross-functional collaboration
Timeline
Intellectual Property Officer
Business And Intellectual Property Authority
2018.04 - Current
Liaison Officer
Business And Intellectual Property Authority
2017.02 - 2018.01
Administrative Assistant
Business And Intellectual Property Authority
2015.02 - 2017.01
Data Analyst
Sinlam IT Solutions (PTY) LTD
2012.02 - 2014.12
Bachelor of Arts - School of Law
University of Namibia
Associate of Arts - Business Administration
International University of Management
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