Chor Socheat
Phnom Penh
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Network Operation Center Technician Assistant
AMK MFI Plc.
Phnom Penh
09.2023 - Current
- General support printer/Scan, computer, Email error, Loan, Network connection, CCTV etc.
- Troubleshoot network issues and ensure resolution for user.
- Monitor network performance.
- Provide technical support to internal staff members regarding networking issues.
- Resolve hardware and software-related problems reported by users via phone or email.
- Monitoring CCTV in all branch and CCTV of all ATM offsite.
- Monitoring System Core banking, and network connection all branch.
- Efficiently troubleshooter and fixed problems with ATM and network devices.
- Troubleshooting and resolving technical issues.
- Resolved technical glitches and errors related.
Education
High School Diploma -
Hun Sen SereiPheap High School
Takhmao City, Kandal Province.08-2020
Short Couse : - Complete Network And Security + Comp TIA, CCAN.
Sunrise Institute of Technology
B11c, B12 St. Ayosmyyean Bau, Phnom Penh02-2024
Bachelor of Science - Information Technology
The University Of Cambodia
Northbridge (St.), Leng Rolueng Village, Sangkat T12-2024
Skills
- Microsoft Office
- Research
- Remote Support
- Software Installation
- Software Updates
- Ticket management
- Troubleshooting
- Technical Support
- Issue Resolution
- Application support
Languages
khmer
First Language
References
References available upon request.
Timeline
Network Operation Center Technician Assistant
AMK MFI Plc.
09.2023 - Current
High School Diploma -
Hun Sen SereiPheap High School
Short Couse : - Complete Network And Security + Comp TIA, CCAN.
Sunrise Institute of Technology
Bachelor of Science - Information Technology
The University Of Cambodia
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