Chethara Raksmey
Chabar ompovPhnom Penh,Cambodia
Summary
Results-driven Security Supervisor with expertise in team management and emergency response. Effectively oversees security operations, ensuring safety and compliance through surveillance monitoring and incident documentation. Coordinates crowd control to enhance guest experience while maintaining order. Strong leadership and communication skills enable successful conflict resolution and management of diverse teams.
Overview
1
1
Language
6
6
years of professional experience
Work History
Security Supervisor
Casa by Meridian
Phnom Penh , Cambodia
06.2025 - 08.2026
- Led team of security personnel, optimising resource allocation to ensure comprehensive coverage of all responsibilities.
- Quickly attended emergency calls regarding security breaches, dealing with situations efficiently and in a timely manner.
- Monitored access control systems, verifying credentials and controlling entry to restricted areas to maintain secure environments.
- Checked and confirmed identification of authorised personnel and visitors at property entrance. for authorised personnel and visitors to property.
- Ensured constant visibility in the premises to enhance safety and security for employees and customers. to enhance safety and security for employees and customers at all times.
- Coordinated traffic and crowd control during special events to ensure orderly conduct and safety for attendees.
- Used CCTV surveillance systems to find and record incidents requiring legal intervention.
- Completed daily logs accurately to facilitate good transfer of information between staff and shifts.
Receptionist
Casa by Meridian
Phnom Penh , Cambodia
10.2023 - 05.2025
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Welcomed guests and clients in a friendly, positive manner.
- Greeted arriving guests and personally escorted to offices or meeting spaces.
- Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.
- Provided immediate assistance to guests, addressing their diverse needs with knowledge and professionalism.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Responded to email inquiries promptly, delivering clear and concise information to address queries.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Cleaned reception area regularly to maintain professional appearance.
- Used Microsoft Office to track information, update records and write correspondence.
- Collaborated effectively with customers and staff to maintain smooth-running company operations.
- Trained new reception staff, sharing best practices and company policies to maintain service standards.
- Monitored and reconciled department expenditures for month-end expense reports.
Receptionist
Rattanak Apartment
Phnom Penh , Cambodia
01.2021 - 04.2023
- Welcomed guests and clients in friendly, positive manner.
- Supported guests with immediate, knowledgeable assistance for diverse needs.
- Managed incoming calls efficiently, redirecting to appropriate departments to streamline communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Provided administrative support to various departments, aiding in document preparation and filing tasks.
Education
Diploma of Higher Education - Fianacial and banking
Royal University of Law and Economic
Phnom Penh 01-2016
Skills
- Security management
- CCTV surveillance
- CCTV monitoring techniques
- Access management
- Access management expertise
- Security checks
- Emergency response
- Security protocols
- Fire safety procedures
- Control room management
- Report generation
- Client relationship management
- Customer Service
- Time management
- Detail orientation
- Communication skills
Languages
English
Upper Intermediate
B2
Timeline
Security Supervisor
Casa by Meridian
06.2025 - 08.2026
Receptionist
Casa by Meridian
10.2023 - 05.2025
Receptionist
Rattanak Apartment
01.2021 - 04.2023
Diploma of Higher Education - Fianacial and banking
Royal University of Law and Economic