Chea Sotheany
Senior Loan Officer
Phnom Penh
Summary
A highly motivated and results-driven professional with extensive experience in customer service, sales, financial operations, and team leadership. With a strong background in client relations, event organization, and product promotion, I have successfully managed teams, developed marketing strategies, and executed promotional campaigns.
During my tenure at Huawei Cambodia, I led marketing initiatives, managed client relationships, and organized corporate events to enhance brand visibility. My expertise in team training, financial reporting, and customer engagement has equipped me with the skills to drive marketing success. Additionally, my experience at RHB (Cambodia) Plc. has strengthened my ability to manage operations, analyze reports, and implement customer-centric strategies.
I am now eager to leverage my experience in marketing management, sales growth, and brand development to contribute to a dynamic organization. My passion for strategic marketing, team leadership, and business growth makes me a strong candidate for the Marketing Manager position.
Overview
12
12
years of professional experience
Work History
Loan Officer
Kasikorn Bank
Phnom Penh, Phnom Penh
01.2022 - Current
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
- Examined customer loan applications for loan approvals and denials.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
Operation Officer
RHB
02.2019 - 10.2022
- Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
- Optimized business processes to foster operational efficiency.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes.
- Developed strong relationships with vendors, negotiating contracts to achieve cost savings for the organization.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Assessed risks associated with various projects, implementing mitigation strategies to protect company interests.
Team Leader
Huawei
02.2018 - 07.2019
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Organized events and trade shows to showcase company products and services, generating valuable leads.
- Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
- Monitored competitor activities, identifying potential threats or opportunities for strategic advantage.
- Boosted sales performance by identifying and targeting high-potential leads.
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
Promoter Executive
Huawei
06.2016 - 09.2017
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Stayed current on industry trends and emerging technologies relevant to the role of a Promoter, incorporating new strategies and techniques as appropriate.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
- Boosted product sales by demonstrating product features and benefits during promotional events.
Cashier
Starbuck
02.2015 - 06.2016
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Accountant
Kampong Cham Shoes Factory
02.2013 - 03.2015
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Used advanced software to prepare documents, reports, and presentations.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
Education
Bachelor of Science - Finance
University of Finance And Economic
Phnom Penh 04.2001 -
Skills
Client relations
Team player
Public and media relations
Budgeting and allocation
Customer relationship management (CRM)
Partnership development
Business development
Brand promotion
Timeline
Loan Officer
Kasikorn Bank
01.2022 - Current
Operation Officer
RHB
02.2019 - 10.2022
Team Leader
Huawei
02.2018 - 07.2019
Promoter Executive
Huawei
06.2016 - 09.2017
Cashier
Starbuck
02.2015 - 06.2016
Accountant
Kampong Cham Shoes Factory
02.2013 - 03.2015
Bachelor of Science - Finance
University of Finance And Economic
04.2001 -
Similar Profiles
Doan Tung LamDoan Tung Lam
Manager, Multi-Corporate Banking at Kasikorn BankManager, Multi-Corporate Banking at Kasikorn Bank
Natthawat SaengsupphasethNatthawat Saengsupphaseth
Fraud &Enterprise Data Services Application Leader at Kiatnakin Phatra BankFraud &Enterprise Data Services Application Leader at Kiatnakin Phatra Bank
Pathumwadee SaenaPathumwadee Saena
Operation & Service at KASIKORN CARABAO COMPANY LIMITEDOperation & Service at KASIKORN CARABAO COMPANY LIMITED