Chanpichmonichka Vibol

• Assist the Admin and HR Manager to plan, prepare, implement, and maintain the administrative and human resource tasks to comply with the labor law;
• Responsible to manage the incoming and outgoing administrative documents;
• Prepare the announcement and administrative letters for the manager;
• Facilitate and communicate with the internal and external on the administrative and human resource works;
• Manage the leaves application of the workers and emp employees and recorded in the system with monthly summary;
• Assist the recruitment and selection teams as part of teamwork and self-development;
• Assist the manager to prepare the performance and evaluation forms and coordinate the implementation of the performance appraisal;
• Facilitate, coordinate, and implement the annual training plan for the workers and management committee, occupational safety and health committee, and workers’ representatives;
• Prepare, and maintain the employment’s contracts of the workers and employees;
• Assist the team in managing the worker’s protection benefits including NSSF reporting;
• Assis the manager in implementing the daily social compliance checklist as part of internal learning and self-development;
• Assist the manager in the document management during the external audits by the brands, 3rd party, competent authorities, and stakeholders.
• Attended the learning seminar, and capacity building as assigned by the manager.

• Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Posted charges, updated accounts and issued bills to departing guests.
• Processed payments and updated accounts to reflect balance changes.
• Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
• Drafted professional business documents, spreadsheets and correspondence.