CHAN BORAVY KONG

· Upload specimen in a day

· check file for daily every account submit or not after open

· filling document opening and other doucment

· run report pending upload n account opening

· Control and count stock cards daily

· check file for daily every account submit or not after open

· filling document

· run report pending upload and account opening

· Print KHQR FOR JR RM/RM/ SRM/CSA at wat phnom (i workable with jrcsa for print personal account and boo print merchant account)

· End of month do report stock for Operation, Stock for POSM KHQR, stock admin of sataionary and request for daily use next month

· Process request payment edc, water supply, សំរាម payment of branch

· other task of my line management assign

support vendor when visit branch (BOO and DBM)

• Identify sales opportunity, implement cold call program, and take appropriate actions to influence customer buying behavior by delivering the effective consultative service to both new and existing customer.
• Process customer account opening over the counter to achieve individual set deposit target.
• Verify customer identification and required documents to confirm their eligibility for account opening, and follow up any incomplete documents.
• Resolve account service related issues which aim to provide effective customer satisfaction and retention.
• Maintain secure, efficient and accurate filing to keep the confidentiality of customers and serve as a reference for any further settlement of disputes.
• Maintain the superior product and service knowledge to ensure the quality of customer service provided.
• Create effective referral networks including internal relationships, existing customers and local market activities to broadly promote the Bank’s product and services.
• Keep a close eye on the Bank’s local competitors on what they are doing and how they are performing to make an effective plan to gain the market share.
• Promote the Bank’s products and services to create the brand awareness and customer traffic.

• Identify and/ or assess potential customers through collecting analyzing and developing appropriate information necessary for loan assessment.
• Recommend and provide report of loan request and loan status.
• Promote bank products and services to existing and new customers.
• Prepare loan report as required by supervisor and or manager.
• Perform other duties as assigned.

• Explain customers about product.
• Promote products to customer.
• Prepare monthly report for selling every day to manager.
• Prepare stock of products to compare with stock controller.
• Control of products keep for clean and qualities.