OUT SOKKHEANG
Phnom Penh
Summary
Apply for : Relationship Manager
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Assistant Mortgage Manager
CIMB
01.2020 - Current
- Sale and referral products
- Find a new pipeline and making report
- Perform memo with other request from existing customer (Reduce interest rate, Restructure loan, ...)
- Call to existing customers to introduce, sale product and make report to TL
- Making new proposal requesting for get approval
- Checking loan late every month and manage payment customer proper
- Site visit property , and attend customer
- Support team , and follow TL/ATL instruction
- Negotiate with customer to get refinance from other bank
Branch Operation Officer (BOO)
CIMB
01.2018 - 09.2020
- Perform back office duty including filing and documentation of branch
- General branch administration
- Work with vendors for necessary for branch maintenance
- Be a joint vault custodian with CSM
- Be a joint custodian of ATM, CDM
- Reconcile ATM, CDM and other report/GL pending
- Prepare daily local check balancing and report to operation
- Managing outsourcing staff ( cleaner, driver, arm guard and security guard)
- Support cash counting, and other duty assigned by BM
- Perform check printing and statement for customers
- Override transaction below US$15k
- Prepare other monthly report for relevant department
Customer Consultant Officer (CCO)
CIMB
12.2017 - 12.2018
- Provide superior consultancy service for both existing and new customers
- Provide financial solution and handle all customer issues/complaint
- Perform account opening for both individual and nonindividual customers
- Perform non cash transactions ( OTT, Check deposit, Transfer, reactive dormant)
- Issue ATM card for customers
- Promote and Cross sale bank products and services to existing and new customers
- Assist to attend preferred customer when RM went out office
- Handle all query and request from chinese customers
- Support cash counting and back office duty which assigned by supervisor and BM
Customer Service Officer and ATM officer
Canadia Bank Plc
12.2014 - 12.2017
- Welcome and attend customers
- Find solution with Customers issue
- Selling products to customer
- Perform in system opening, closing accounts
- Supporting team (Cash, Non cash transaction)
- Well Preparing document monthly proper
- Scan and check account opening document to system
- Manage and make report ATM/ Visa cards
- Perform create ATM/Visa card by System
- Perform and attend money gram customers
- Check all transaction report end of day
- Attend customer to make cash advance with visa
- Control ATM Card Machine issue
Receptionist
Makao Hotel
01.2014 - 12.2014
- Greet all guests and assist them with check-in and checkout
- Maintain a positive attitude and friendly demeanor
- Provide basic and accurate information in-person and via phone/email
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed
- Arrange travel and accommodations, and prepare vouchers
Shop Assistant
Sweet RainBow dessert Shop
01.2013 - 01.2014
- Welcome walk in customer
- Make a material ( peal, jelly, jam, snow favor...)
- Make a snow and other drinks ( milk tea, green tea....)
- Checking stock
- Serve Customer
- Be a cashier
- Shop administration
Education
Bacholor degree of Management -
National University Of Management
01.2016 - 01.2017
Foundation year - Tourisim
NUM
01.2013 - 01.2014
Bachorlar Degree - undefined
BakTouk High School
01.2012 - 01.2013
Upper intermediate level English - undefined
Singapore International English School
01.2008 - 01.2009
Additionalinformation
Honest, Hard-working, Good team-work, Build relationship, Gym, Swim, Enjoy coffee
Training
- Business English on Effective Business Writing, CAMASIAN, 08/2019
- Chinese Conversation, Ching Fa School near Baktuk, 05/2014
- Computer Ms.Word, Excel & PowerPoint, 05/2013
- Academic Writing Skill, Northline School, 05/2012
- Computer Adobe Photoshop CS3, 05/2011
Personal Information
- Place of Birth: Kampong Cham Province
- Date of Birth: 01/29/93
- Gender: Male
- Nationality: Cambodian
- Marital Status: Single
Timeline
Assistant Mortgage Manager
CIMB
01.2020 - Current
Branch Operation Officer (BOO)
CIMB
01.2018 - 09.2020
Customer Consultant Officer (CCO)
CIMB
12.2017 - 12.2018
Bacholor degree of Management -
National University Of Management
01.2016 - 01.2017
Customer Service Officer and ATM officer
Canadia Bank Plc
12.2014 - 12.2017
Receptionist
Makao Hotel
01.2014 - 12.2014
Shop Assistant
Sweet RainBow dessert Shop
01.2013 - 01.2014
Foundation year - Tourisim
NUM
01.2013 - 01.2014
Bachorlar Degree - undefined
BakTouk High School
01.2012 - 01.2013
Upper intermediate level English - undefined
Singapore International English School
01.2008 - 01.2009