Company Owner
Self Employed
TEMARA, Rabat-Sale-Kénitra
04.2018 - Current
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Developed and launched loss-prevention program, reducing theft 0%.
- Promoted positive customer experience through day-to-day supervision and management of Students life and made it easier
- Cultivated and strengthened lasting client relationships using the principal of understand to be understood
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided information regarding charge accounts and loyalty programs.