Anne Fine
Sydney,12
Summary
Dedicated professional offering many years of flight experience and unblemished safety record. Accustomed to working under pressure and seeking to bring expertise to challenging new role. Seasoned commercial pilot with thorough experience in operating a wide range of aircraft under various weather conditions. Possess strong navigational skills and deep understanding of aviation regulations, ensuring safety and compliance on all flights. Demonstrated ability to efficiently manage in-flight emergencies, leading to consistently safe and punctual arrivals. Proven track record of improving flight operation efficiency through effective communication and coordination with air traffic control and crew members. Seasoned professional in aviation, known for efficiently completing flights and ensuring high levels of productivity. Possess specialized skills in flight planning, safety compliance, and emergency response management. Excel in communication, teamwork, and decision-making, leveraging these soft skills to enhance operational effectiveness and passenger satisfaction. Well-versed in operating aircraft for national and international flights. Knowledgeable about managing crew qualifications, planning routes, and maintaining records. Good communicator and problem-solver with a detail-oriented nature.
Overview
7
7
years of professional experience
Work History
Chief Pilot/Director of Flight Operations
Helitop Aviation (Cambodia) Ltd
Phnom Penh, Phnom Penh Cambodia
01.2018 - Current
- Analyzed engine operation, fuel consumption, and aircraft systems to promote optimal performance.
- Developed departmental policies, procedures, and standards for operations of all aircrafts.
- Stayed on top of current regulations such as SSCA, EASA
- Maintained proficiency in field to maximize personnel and passenger safety.
- Updated policies and procedures and shared information with crew members prior to departure.
- Oversaw work assignments and crew schedules for all team members.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Assisted in the development of standard operating procedures manuals used by both ground personnel and flight crews.
- Kept close eye on passengers and met all needs with care to promote satisfaction and repeat business.
- Communicated with control towers for takeoff clearances, arrival instructions and other information using radio equipment.
- Coordinated the scheduling of flights and assigned crews based on operational needs.
- Provided technical advice to management regarding aviation issues such as airspace restrictions, airworthiness directives.
- Greeted passengers at craft entrance and offered assistance and engagement to put all travelers at ease.
- Completed flights to and international destinations.
- Enforced safety rules within the organization's aircraft fleet including monitoring pilots' hours flown per day, week, month, year.
- Monitored engine operation, fuel consumption and functioning of aircraft systems during flights.
- Adhered to strict security protocols when handling confidential documents relating to aircraft operations.
- Compiled with SSCA, customs and immigration requirements in full.
- Managed the selection, training, evaluation and development of new pilots in accordance with company policies.
- Ensured that pilot qualifications met or exceeded SSCA requirements.
- Interpreted complex weather data from radar systems for use in determining alternate routes when necessary.
- Performed periodic inspections on aircrafts before they were deemed safe for operation.
- Evaluated pilot proficiency tests for new hires prior to their being approved for duty status.
- Reviewed and evaluated flight plans, crew performance, and aircraft maintenance records to ensure compliance with safety regulations.
- Calculated aircraft weight, balance and fuel requirements for each flight.
- Determined courses and schedules and evaluated weather conditions to promote safety of crew and passengers.
- Monitored aircraft performance during flights utilizing cockpit instruments and radio communications equipment.
- Started engines, operated controls and piloted helicopters to transport passengers and freight according to flight plans and regulations.
- Maintained a high level of expertise in all areas of aviation through continued study and research.
- Provided direction to staff members in order to maximize efficiency while ensuring quality customer service is maintained at all times.
- Planned and executed charter routes based on established paths or specific customer needs.
- Participated in meetings with government officials concerning changes in aviation laws or regulations.
- Supervised the completion of flight logs and other reports required by company policy or governmental agencies.
- Operated radio equipment to contact control towers for takeoff clearances, arrival instructions and other information.
- Created detailed flight plans for each mission including navigation information such as waypoints, altitude restrictions, fuel stops.
- Conducted pre-flight briefings with pilots to discuss routes, weather conditions, emergency plans, and other related matters.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Developed policies and procedures to ensure compliance with corporate standards.
- Managed budgeting and financial planning processes for the organization.
- Formed and sustained strategic relationships with clients.
- Identified opportunities for improvement in operational performance metrics.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
- Mitigated business risks by working closely with staff members and assessing performance.
- Ensured compliance with all relevant regulations, policies and procedures.
- Facilitated collaboration between teams by encouraging open communication channels.
- Negotiated agreements with external partners such as contractors or consultants.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue-resolution and communication skills to cultivate and strengthen lasting client relationships.
- Spearheaded the development and launch of new products or services.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Education
Diploma of Nursing - Nursing Science
Alexandra College of Nursing
Johannesburg South Africa11-1982
Skills
- Flight navigation
- Pre-flight check
- Flight data analysis
- Mission planning
- Recordkeeping
- Air traffic control coordination
- Operational awareness
- Employee scheduling
- Aviation regulations
- Policy development
- Ground handling supervision
- Fuel efficiency optimization
- Decision-making under pressure
- Flight performance monitoring
- Operations oversight
- Aircraft command expertise
- Visual flight rules
- Technical aircraft systems
- Multi-engine aircraft experience
- Weather analysis expertise
- Flight planning proficiency
- Regulatory compliance
- Route planning
- Emergency procedures mastery
- Leadership and team building
- Continuous improvement mindset
- Navigation
- Time management proficiency
- Advanced navigation skills
- Conflict resolution
- Flight safety management
- Risk assessment
- Flight plans
- Routing plans
- Flight planning
- Passenger service management
- Quality assurance implementation
- Crew resource management
- Documentation requirements
- Documentation skills
- Pilot training development
Affiliations
- Drone Flying
- Dog Owner
- Traveling
- Guitar
Timeline
Chief Pilot/Director of Flight Operations
Helitop Aviation (Cambodia) Ltd
01.2018 - Current
Diploma of Nursing - Nursing Science
Alexandra College of Nursing
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