Anna Ida Angula
Windhoek,Namibia
Summary
Proven Administrative Clerk from Karam Industries, Namibia, excelled in maintaining confidentiality and streamlining data processes. Demonstrated exceptional attention to detail and communication skills, enhancing customer satisfaction and operational efficiency. Expert in clerical support, including billing and recordkeeping, contributing to a significant improvement in report accuracy and customer service delivery.
Overview
11
11
years of professional experience
Work History
Administrative Clerk
Karam Industries Namibia
03.2023 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Cashier Supervisor
Edgars
06.2014 - 04.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Education
BBA - Business Administration
International University of Management
Windhoek02.2025
No Degree - First Aid
Namib Hospice Health Training Academy
Windhoek, Khomas, Namibia11-2017
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Billing and invoicing
- Documentation and recordkeeping
Languages
English, Oshiwambo , Nama / Damara
Native language
Afrikaans
Advanced
C1
Timeline
Administrative Clerk
Karam Industries Namibia
03.2023 - Current
Cashier Supervisor
Edgars
06.2014 - 04.2021
BBA - Business Administration
International University of Management
No Degree - First Aid
Namib Hospice Health Training Academy
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