Anie Parcon
Pototan, Iloilo, Philippines
Summary
Developed strong administrative skills in professional office environment, seeking to transition into new role leveraging these abilities. Demonstrated capacity for managing multiple tasks, coordinating schedules, and maintaining accurate records. Brings focus on efficiency and effective communication to any new opportunity.
Overview
7
7
years of professional experience
Work History
Food & Beverage Hostess
Universal Resorts of Universal Enterprises Ltd.
08.2024 - 03.2025
- Assisted servers during peak hours by delivering food orders or refilling beverages as needed, enhancing overall efficiency.
- Adhered to all safety protocols, maintaining a safe working environment for both employees and guests alike.
- Managed reservations effectively, optimizing table turnover rates and minimizing wait times.
- Contributed to increased sales by up selling menu items and promoting daily specials effectively.
- Supported management with administrative tasks such as scheduling and report generation when necessary.
- Enhanced customer satisfaction by providing attentive service and addressing guests'' needs promptly.
Domestic Worker
Hi-Cedar Employment Agency
04.2022 - 04.2024
- Enhanced client satisfaction by providing high-quality cleaning and organizing services in their homes.
- Managed household budgets and expenses, ensuring efficient allocation of resources for necessary purchases and bill payments.
- Coordinated daily schedules for family members.
- Provided pet care services including feeding, grooming, walking, administering medications as needed.
- Increased efficiency in daily routines by maintaining clear communication with clients regarding schedules, preferences, and special requests.
- Tracked expenses, balanced checking account and paid bills on time.
- Managed virtual school work for children through Zoom.
F&B Administrator Supervisor
Summit Hotel and Resort Specialist Inc.
11.2017 - 09.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Reduced overhead costs through careful budget management and resource allocation.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Education
Professional Education - New Curriculum
Capstone College Hong Kong
Wing Lok Street, Shueng Wan, Hong Kong03-2024
Bachelor of Technical Teacher Education - Field And Teaching
West Visayas State University
Pototan, Iloilo, Philippines, 500803-2016
Skills
- Strong multitasking
- Sales experience
- Cash handling proficiency
- Phone etiquette
- Guest relations
- Reservation management
- Efficient time management
- Exceptional communication
- Foreign language fluency
- Detail-oriented approach
- Customer Service-oriented
- Teamwork and collaboration
Timeline
Food & Beverage Hostess
Universal Resorts of Universal Enterprises Ltd.
08.2024 - 03.2025
Domestic Worker
Hi-Cedar Employment Agency
04.2022 - 04.2024
F&B Administrator Supervisor
Summit Hotel and Resort Specialist Inc.
11.2017 - 09.2021
Professional Education - New Curriculum
Capstone College Hong Kong
Bachelor of Technical Teacher Education - Field And Teaching
West Visayas State University
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