Alvin Mariano
TK Villa No. 6, St. 580 Boeng Kak Ti Pir, Tuol Kouk, Phnom Penh
Summary
Motivated professional demonstrating strengths in communication, collaboration, and problem-solving. Adapts to changing demands through effective training and mentoring skills. Eager to foster student growth and contribute to an inclusive learning environment.
Overview
12
12
years of professional experience
Work History
Secondary School Mathematics Teacher
Pannasastra International School (PSIS) Russey Keo
Phnom Penh
04.2026 - 05.2026
- Planned and prepared high-quality lessons, engaging and motivating students to maximise learning potential.
- Managed classroom behaviour effectively, creating a positive and conducive learning environment for all students.
- Set positive expectations for students' behaviour, establishing high standard of discipline through well-focused teaching.
- Built student confidence through interactive teaching and conducting character-building exercises.
- Facilitated group work and peer assessments to encourage collaborative learning among students.
Senior Payment Associate
Payments Associate , Ricecash Asia Philippines Inc
Makati City, Philippines
09.2018 - 08.2025
- Oversaw payment processing workflows, identifying areas for efficiency improvements and implementing best practices.
- Collaborated with cross-functional teams to resolve payment discrepancies and enhance overall operational effectiveness.
- Managed merchant onboarding process, ensuring compliance with company policies and regulatory requirements.
- Trained and mentored junior associates in payment systems, fostering a collaborative learning environment.
- Analysed transaction data to identify trends, providing insights that informed strategic decision-making.
- Developed and maintained documentation for payment processes, ensuring clarity and accessibility for team members.
- Conducted regular audits of payment transactions, identifying anomalies and implementing corrective actions.
- Participated in the development of training materials and workshops for staff on payment processing systems.
- Identified and resolved customer needs promptly and efficiently.
- Collaborated with cross-functional teams to deliver project requirements on time and within budget.
- Used technical and detailed information to prepare comprehensive reports.
- Collaborated with diverse teams in devising solutions to problems and directed organisational resources towards implementing identified solutions.
Sales Supervisor
Expert Group of Asia Plastics Corporation
Rosario, Cavite, Philippines
07.2014 - 08.2018
- Design according to the client's request for technical drawing requirements using AutoCAD.
- Preparation and process of PEZA-related documents for deliveries such as: LOA, Surety Bonds, and 8105 – Application to FARM-IN (Permit to bring goods from customs territory into the Ecozone).
- Receive technical drawings from clients and prepare quotations.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Trained and mentored employees to maximise team performance.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Prepared range of written communications, documents and reports.
- Engaged with customers to better understand needs and deliver excellent service.
- Collaborated with team members to achieve target results.
Education
Bachelor of Business Administration - Business Management
De La Salle University
Dasmariñas01-2013
Skills
- Payment processing
- Data analysis
- Compliance management
- Customer service
- Training and mentoring
- Musical instruments
- Creativity and composition
- Music production
- Composition
Timeline
Secondary School Mathematics Teacher
Pannasastra International School (PSIS) Russey Keo
04.2026 - 05.2026
Senior Payment Associate
Payments Associate , Ricecash Asia Philippines Inc
09.2018 - 08.2025
Sales Supervisor
Expert Group of Asia Plastics Corporation
07.2014 - 08.2018
Bachelor of Business Administration - Business Management
De La Salle University